Terms of service

Terms & Conditions

These Terms & Conditions (“Terms”) apply to your use of the website layalie.co (the “Website”) and any products or services offered through it. The Website is operated by Layalie (“we”, “us”, “our”).

By visiting our Website and/or placing an order, you agree to these Terms. If you do not accept them, please do not use the Website.

Company Details:

Email: info@layalie.co
Phone: +31650505966

Monday to Friday:
9:00 AM – 5:00 PM U.S. Eastern Time Zone (EST)
Saturday to Sunday:
9:00 AM – 5:00 PM U.S. Eastern Time Zone (EST)

Average response time: within 12 business hours

1. Use of the Website

You may browse the Website without creating an account. However, certain services (such as placing an order) may require you to provide personal information or create an account.

By using this Website, you confirm that you are legally allowed to enter into binding agreements in your country of residence, or that you have permission from a parent/legal guardian.

You must not use the Website for any unlawful purpose or in a way that violates applicable laws.

2. Our Store & Hosting

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell products and process orders.

3. Products & Availability

Layalie offers baby clothing and related items through the Website. Product availability is subject to stock, and certain items may be limited or offered for a limited period only.

We aim to display product images and details as accurately as possible. However, colors may appear slightly different depending on your screen settings and device.

We reserve the right to update product descriptions, discontinue products, or change availability at any time without prior notice.

4. Prices & Payments

All prices listed on the Website may be changed without notice. The price charged is the price shown at checkout at the moment your order is placed.

Payments are processed securely through SSL encryption and trusted payment providers. We do not store sensitive payment information on our servers.

5. Orders & Order Acceptance

Placing an order does not automatically guarantee acceptance. We reserve the right to refuse or cancel an order at any time, for example in case of:

suspected fraudulent activity
incorrect pricing or product information
stock issues
unusual order behavior

If your order is cancelled after payment has been made, you will receive a full refund to your original payment method.

6. Account & Billing Information

You agree to provide accurate and complete information when placing an order. This includes billing details, shipping address, email, and any other required fields.

You are responsible for ensuring your contact and delivery details are correct. Layalie cannot be held responsible for delivery problems caused by incorrect information.

7. Third-Party Services & Tools

We may offer access to third-party tools or services (such as tracking tools, payment processors, or external integrations). These services are provided “as is” and may have their own terms and policies.

Layalie does not control these third parties and is not responsible for their performance, availability, or actions.

8. Third-Party Links

The Website may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content, policies, or actions of any external websites.

9. Reviews, Feedback & User Content

If you submit reviews, feedback, suggestions, or other content to us, you grant Layalie the right to use, reproduce, publish, and share this content for marketing or communication purposes.

You are responsible for any content you submit and must ensure it is not unlawful, offensive, misleading, or in violation of third-party rights.

We reserve the right to remove any content that we consider inappropriate.

10. Personal Data & Privacy

All personal information provided through the Website is handled in accordance with our Privacy Policy.

11. Errors & Corrections

We may occasionally display incorrect information due to human error or technical issues, including mistakes in product descriptions, prices, stock, or shipping details.

Layalie reserves the right to correct any errors and cancel orders if needed (including after an order has been placed).

12. Prohibited Use

You may not use our Website or content for:

illegal activities
violating intellectual property rights
distributing harmful software, malware, or viruses
abusive, threatening, discriminatory, or obscene behavior
interfering with Website functionality or security

Violations may result in restricted access or termination of services.

13. Disclaimer & Limitation of Liability

We do not guarantee that the Website will operate without interruptions, errors, or delays.

All products and services are provided “as is” and “as available.” To the maximum extent permitted by law, Layalie is not liable for indirect or consequential damages, including loss of profits, loss of data, or business interruption.

14. Indemnification

You agree to indemnify and hold Layalie harmless from any claims, damages, or legal costs arising from your breach of these Terms or misuse of the Website.

15. Severability

If any part of these Terms is found invalid or unenforceable, the remaining provisions will remain in full effect.

16. Termination

You may stop using our Website at any time. Layalie reserves the right to suspend or terminate access if these Terms are violated.

17. Entire Agreement

These Terms, together with all policies displayed on our Website (including our Privacy Policy and Returns Policy), form the full agreement between you and Layalie.

18. Governing Law

These Terms are governed by the laws of the United states.

19. Updates to These Terms

Layalie may update these Terms at any time. The latest version will always be available on this page. Changes become effective once published.

20. Returns & Refunds

We want you to be happy with your purchase from Layalie. If something isn’t right, you can request a return within 60 days of delivery.

Returned items must be:

unused and unworn
in original condition
returned with original packaging

We do not charge restocking fees. Return shipping costs are paid by the customer. We recommend using a tracked service for safety.

Once your return has been received and inspected, refunds are processed within 7 business days to the original payment method. Banks or payment providers may take additional time to complete processing.

To start a return, email info@layalie.co and include your order number.